**Return Policy for rockyshardwear.com**

This Return Policy governs the return of products purchased through rockyshardwear.com (the “Website”). By purchasing products from the Website, you agree to be bound by this Return Policy.

**1. Eligibility**

You may return products purchased from the Website within [insert number] days of the purchase date, provided that the product is unused, in its original packaging, and in the same condition as when you received it.

**2. Return Process**

To initiate a return, please contact our customer service team at [insert email address or phone number]. You will be required to provide your order number and details about the product you wish to return. Upon receiving your request, we will provide you with instructions on how to proceed with the return.

**3. Return Shipping**

You are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., you received the wrong item or a defective product). We recommend using a trackable shipping service and purchasing shipping insurance to ensure that the returned product is received by us in good condition.

**4. Refunds**

Once we receive the returned product and verify that it meets the eligibility criteria outlined in section 1, we will process a refund to the original method of payment used for the purchase. Please note that it may take up to [insert number] business days for the refund to appear in your account, depending on your financial institution.

**5. Exclusions**

Certain products may not be eligible for return, including but not limited to:

– Products that have been used, damaged, or altered in any way.
– Products that are not in their original packaging.
– Products that were purchased on sale or as part of a promotional offer, unless otherwise specified.

**6. Damaged or Defective Products**

If you receive a damaged or defective product, please contact our customer service team immediately. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.

**7. Contact Us**

If you have any questions about our Return Policy, please contact us at [contact@rockyshardwear.com].

By making a purchase on the Website, you acknowledge that you have read, understood, and agree to be bound by this Return Policy.